Frequently Asked Questions
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Lovisa Live Stylist connects you to a live stylist to help with any Lovisa product and styling questions you have or advice you need. If you're unsure about styling tips, sizing, colour choice - our Stylists our there to help you find your perfect accessory.
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No, just click on the chat icon to begin.
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Yes, there is no charge to have a personalised styling session with a Live Stylist.
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No, our Lovisa stylists love chatting to you and helping you find the perfect accessory. There is no commitment to purchase.
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Lovisa Live stylist is available Mon - Fri 9-5pm. If our Live Stylists are all unavailable as they are helping others, simply request to chat and you will receive a notification via SMS or email when the next Stylist is free to chat.
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The Lovisa Live Stylist chat icon is located at the bottom right corner of your screen. It may not appear on every page but will always be found on the homepage and every product page.
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For customer service support you can live chat by clicking the support icon at the bottom of the page. If our customer service advisors are unavailable to live chat as they are helping others, simply leave a message and they will respond as soon as possible.
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If you do find the perfect accessory from your Lovisa Live Styling session, you can purchase online to have delivery to your home, click and collect, or visit the store to purchase.
